We’re Open from 8AM Monday - Saturday
Our Caring Veterinary Team
From our front office team to our trained veterinarians, our entire staff treats pets as if they were our own. Every day we strive to deliver quality service to our patients and provide seamless communication for clients. Here at Paw Creek, we value the relationship that owners have with their pets and are here to ensure that all pets we see are set to have a happy, healthy, and long life with you.
Rhonda A.
Practice Manager
Rhonda is the Practice Manager at our PawCreek hospital. She started as a Customer Service Representative with TotalBond in 2014. Rhonda has two pets who keep her very busy: Punkin, a pug mix and Nova, a pit bull. She and her family love to travel, but especially love taking small day trips with the dogs. Nova loves to ride in the car, no matter where they go! Rhonda is passionate about customer care, making sure that each client’s needs are taken care of and their concerns are met with understanding. Rhonda is also Fear Free Certified, which means she’ll help your pets with a fear-free experience when visiting PawCreek!
Adrienne B.
Customer Care Representative
Adrienne has been with TotalBond for more than 20 years. She moved to the PawCreek location as a Customer Care Representative in 2017 and is Fear Free Certified. Adrienne loves welcoming pets and clients as they come through the doors. She is passionate about customer care and make sure the clients are taken care of, so their pets have the best experience possible. Adrienne loves working for TotalBond, and it shows in everything she does!
Brittany
Senior Veterinary Assistant
Brittany became a part of the PawCreek team in September 2022 as a Veterinary Assistant and now rotates between both the PawCreek and RiverBend locations. Her passion for animals began at a young age, leading her to start her veterinary career with racehorses in 2017 before transitioning to small animal medicine. Brittany is dedicated to client education, dermatology, and ensuring that your pets receive the highest quality care. Outside of work, she enjoys tending to her plants, reading, and spending time with her three cats-Jasper, Tigerlilly, and Ally-and her Doberman, Drake.
Cindy H.
Customer Care Representative
Cindy joined the PawCreek team in January of 2019. She has an extensive background in customer service and has a passion for animals, especially rescues. She has her own dog at home, Addie, a 7-year-old Beagle mix, who she adopted from CharMeck Animal Control. Cindy has been married 24 years and has two children. She is an integral part of the team at PawCreek, and makes sure our clients are met a friendly face, as well as care and compassion.
Genevieve M.
Senior Veterinary Assistant
Genevieve joined the PawCreek team in August 2020 as a kennel assistant but has been promoted to Senior Veterinary Assistant in the past year. She is currently enrolled in Veterinary Assistant program through the National Association of Veterinary Technicians in America. When she’s not caring for the patients of the PawCreek family, Genevieve loves taking her dog Ziggy with her anywhere she can! They like to hike, hang with friends, and explore new dog-friendly places around Charlotte. Genevieve is passionate about making sure all of our patients are taken care of and making sure they have a voice while in her care!
Jonnetta S.
Senior Veterinary Assistant
Jonnetta is a Senior Veterinary Assistant at PawCreek. She started with TotalBond as an animal caregiver in 2017. Over the years Jonnetta has developed a passion for surgery and the routine that follows. When not at work you can find Jonnetta checking out new vacation spots, hiking with her border collie mix Spud, trying out local sport clubs, or catching up on the latest Disney movies with her 2 kitties, Sprout and Calamari.
Kathryn A.
Registered Veterinary Technician
Kathryn came to us in 2021 but has been a Registered Veterinary Technician since 2007. She has a passion for animal behavior and loves helping clients understand their pets. Kathryn also has a great love of giant breed dogs and pitties. She has a Great Dane and Plott hound Pitt mix. When she’s not at work playing with your pets, she loves crocheting, crafting, photography, and spending time with her husband and 3 children exploring the East coast.
Ki'asiah M.
Customer Care Representative
Ki’asiah joined the PawCreek reception team in July 2024, and from day one, she’s been a shining addition! Though new to the veterinary world, she’s quickly proven to be an invaluable part of the team with her enthusiasm and dedication. While she doesn’t have any pets at home (for now!), her love for animals shines through in everything she does. She adores welcoming each furry patient with a warm smile and goes the extra mile to make sure their humans feel just as cared for. Whether she’s helping with appointments or sharing a kind word, Ki’asiah is always here to make your visit a little brighter! Outside of work, Ki’asiah loves to draw, play video games, and is constantly on the search for the best crab legs around!
Miranda C.
Inventory Manager
Miranda joined the PawCreek team in 2019 and serves as our dedicated Inventory Manager. Her passion for animal welfare is evident both in and outside of work. She actively fosters animals and volunteers regularly at local animal shelters, contributing her time and care to those in need.
At home, Miranda enjoys spending time with her own beloved rescue pets: Trax, a German Shorthaired Pointer; Fish, a Golden Retriever; Slim, an Akita mix; and her three cats—Buffie, Winnie, and Nala.
In her free time, Miranda enjoys cruising, kayaking, hiking, reading, and pet-sitting. Her lifelong commitment to working with and advocating for animals continues to be a driving force in both her personal and professional life.
Shannon T.
Registered Veterinary Technician
Shannon is a Registered Veterinary Technician who has been with PawCreek since 2014. She and her husband currently live in Cleveland County with their Hound mix named Duke, a Chihuahua mix named Mason and a cat that she bottle-raised named Huckleberry. Shannon has a passion for client education and low stress handling, especially for our feline friends, ensuring your pets receive great care. Shannon has had numerous animal fosters over the years, and in her free time loves exploring the NC mountains and learning about native plant gardening.
